Политика доставки

 

 

 

 

 

What location do you Ship to ? 

Currently we ship only to Armenia.

How long does it take to arrive once shipped ?

All order are processed and shipped as soon as possible typically it takes  24-48 hours.

And after shipping it usually takes about 2-7 business days to arrive. However depending on your location you might receive your items much earlier. 

Please allow extra time during our busy season, as postal delays are out of our control. 

Every order is ensured, if your package does not arrive, you are eligible to refund. Please reach out to info@manchuk.am or Tel: +37443300700 for additional assistance in this matter. 

Will I receive tracking number for my package ?

Tracking numbers will be sent as soon as we are able to ship your order. 

What do I do if my package is lost in the mail ? 

Each order will be sent with ensured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. 

However, in cases like this because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations. 

Are there any hidden customs fees or import taxes ?

All prices on our web page are displayed in AMD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office.  Please seek additional guidance based on your location and associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused be the customs department in your country. For further details of charges, please contact your local customs service. 

Extended Delays

In some instances, the delay time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will to everything we can to help you resolve any  situation that we have control over.